Support Hub

Getting Started

Learn how to link your device and launch your first mission in under 60 seconds.

Account Safety

Best practices for keeping your WhatsApp node healthy and avoiding security flags.

Enterprise API

The technical documentation for integrating BulkWaMsg with your existing CRM.

Common Queries

Q: Is there a limit on how many messages I can send?

A: On the Enterprise (Pro) plan, there are no software-imposed limits. However, we recommend following our safety guidelines to avoid being flagged by WhatsApp.

Q: Can I send images and PDF documents?

A: Yes! Our high-speed dispatch tool supports HD images, PDF documents, and videos up to 16MB.

Q: Do I need to pay for the official WhatsApp Business API?

A: No. BulkWaMsg works by securely linking your existing WhatsApp account via our multi-device protocol, bypassing the need for expensive API costs.

Q: What happens if my account gets banned?

A: We provide extensive safety protocols like variable delays and content rotation. If a ban occurs, our team can guide you on the recovery process, but following our safety tips makes this rare.